Terms and Conditions

1. Introduction

Welcome to our jewellery business. By using our services and purchasing our products, you agree to abide by the following terms and conditions.

2. Products

Elizabeth Lisa Kaiulo and Vele Kaiulo, (referred to as "we") specialise in selling Jewellery from Guernsey. Due to hygiene reasons, we do not offer refunds on any earrings and jewellery products. Please ensure you review your order carefully before purchasing.

3. Shipping

• All orders are shipped via standard mail unless otherwise requested by the buyer.

• If you require a different shipping method, please inquire at the time of purchase.

• We take all due care to package products securely to protect the jewellery during transit. However, we are not responsible for any damage caused by the carrier.

4. Replacements

• In the event that your product arrives damaged, we offer a replacement service.

• To qualify for a replacement, please contact us within 7 days of receiving your order.

• A minimum shipping fee of £2 per product will apply for all replacement shipments.

5. Liability

• Our liability is limited to the replacement of damaged products. We do not offer refunds under any circumstances.

• We are not responsible for any delays or damages caused by the postal service or other carriers.

6. Customer Responsibility

• It is the buyer's responsibility to ensure that the correct address and contact information is provided at the time of purchase.

• Please inspect your order upon arrival and report any issues immediately.

7. Changes to Terms and Conditions

• We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website.

8. Contact Information

For any inquiries or issues, please contact us